This Privacy Policy was last updated on July 5, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website [trf-traveller.gr].

2. Information We Collect

We may collect the following types of information:

  • Personal Data (e.g., name, email, contact number) via contact forms or newsletter sign-ups.

  • Usage Data (e.g., IP address, browser type, visited pages).

  • Cookies and Tracking Technologies for analytics and functionality.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support.

  • Improve and optimize website performance.

  • Send promotional or service-related emails (with your consent).

  • Comply with legal obligations.

4. Sharing Your Data

We do not sell, rent, or trade your personal information. We may share data with:

  • Trusted service providers (e.g., hosting, analytics).

  • Legal authorities if required by law.

5. Cookies

Our website uses cookies to enhance user experience and track site usage. You may accept or decline cookies when prompted. Learn more in our Cookie Policy.

6. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent at any time.

  • Lodge a complaint with a data protection authority.

To exercise your rights, contact us at [info@trf-traveller.gr].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

10. Payments

We use Viva Wallet as a third-party payment processor to securely handle online transactions. When you choose to pay using Viva Wallet, your payment details (such as your name, email address, and card information) are processed directly by Viva Wallet and not stored on our servers.

Viva Wallet is a fully licensed financial institution and is responsible for handling your payment data in accordance with its own Privacy Policy.

We recommend reviewing Viva Wallet’s privacy terms to understand how your data is managed during the payment process.

10. Contact

For any questions about this Privacy Policy, contact us:

Trf Traveller
Ippodromiou 17, Thessaloniki, Greece 54621
Greece
Website: https://trf-traveller.gr
Email: info@trf-traveller.gr
Phone number: +30 693 087 6503